Privacy Policy
Last updated 28 October 2026. This page explains what Mantis Eco Adventures collects when you use this website, why, and what you can ask us to do with it. If anything here is unclear, email info@mantisecoadventures.co.za and we will answer in plain words.
What we collect, and why
When you download the free travel planner
Your first name, surname (optional) and email address. We use them to send you the planner and a welcome email. Below the form is a separate, unticked box for our newsletter. You only get the newsletter if you tick it, and every newsletter has a one-click unsubscribe link.
When you leave a comment or ask Johan a question
Your name, your email address, what you wrote, and the date. WordPress, the software this site runs on, also records the IP address and browser type the comment came from, which helps catch spam.
Your name and comment are shown publicly once Johan approves them. Your email address is never shown. We use it to tell you when your comment goes live and when Johan replies to you.
Under the comment form there is a separate box that says “Send me the Mantis newsletter”. It is unticked. We only add you to the newsletter if you tick it yourself, and we keep a record of the date you ticked it and the wording you saw.
When you submit your travel particulars to Johan
We collect your first name, email address and any further information you elect to disclose regarding your intended travel, including dates, party size, budget and itinerary. This information is transmitted to Johan by email to enable a response to your enquiry, and is stored on this website’s server. It is processed solely for the purposes of responding to your enquiry and assisting with the planning of your travel.
When you book a call
The free call is booked through Calendly, a separate scheduling service. What you enter there is handled under Calendly’s own privacy policy.
When you browse the site
We use Google Analytics to ascertain which pages are consulted and by what means visitors arrive, and our proprietary reading tracker to determine which sections of an article are read. These technologies deploy cookies and record data including pages visited, duration of visit and approximate country of origin. In isolation, such data does not enable us to identify you.
In addition, your browser retains a record of the pages you access on this website, the referring website or advertisement, and the corresponding timestamps (“journey data”). Journey data is stored exclusively on your own device for a maximum period of ninety (90) days and is not accessible to us, save where you submit the planner form or the contact form. Upon such submission, journey data is transmitted together with the personal information you provide, for the purpose of assessing which content assists visitors in planning their travel. Journey data is retained in conjunction with your personal information, is not disclosed to any third party, and is erased upon any request for erasure of your personal information. You may delete journey data at any time by clearing this website’s stored data in your browser settings.
Location, time zone and analytics identifier
When you submit the planner form or the contact form, book a call, or pay for an itinerary, we determine your approximate location (country, region and city) from your IP address by means of a query to a third-party lookup service. Your IP address is used for that query alone and is not stored by us. Only the resulting country, region and city are retained. Together with the journey data described above, we also record your browser’s time zone and language setting, and the Google Analytics client identifier and session identifier held in your browser’s analytics cookie. These are stored with your enquiry, booking or order, so that we are able to establish how you found this website and to locate the same visit within our analytics. They are not disclosed to any third party, and are erased upon any request for erasure of your personal information.
When a call is booked through the calendar on this website, we additionally record the reference of the Calendly booking, together with the journey data described above, so that the booking can be matched to the pages that led to it. Where you complete a purchase, the journey data is attached to your order in the same manner.
Links in our emails
The links to our contact page and our booking page in the emails we send you carry a short identifier that refers to your original enquiry. When you follow such a link, the identifier is recorded in your browser together with the journey data, and is thereafter submitted with any form, booking or order you complete, so that we are able to associate that activity with your earlier enquiry, including where you use a different device. The identifier is removed from the address displayed in your browser immediately upon arrival.
What we never do
We do not sell or rent your details to anyone. We do not pass your email address to lodges, rental companies or tour operators. If you choose to have your trip booked, we share with the booking agency only what it needs to make those bookings.
Where your details are kept
On this website’s own server, with our hosting provider. Emails from us are sent from info@mantisecoadventures.co.za.
How long we keep them
Newsletter subscribers stay on the list until they unsubscribe. Comments stay on the article they were posted on until you ask us to remove them. If you unsubscribe, we keep a note of your address only so that we never email you again by mistake.
Your rights
You can ask us at any time to show you what we hold about you, correct it, delete it, or stop emailing you. Email info@mantisecoadventures.co.za and we will deal with it within 30 days. If you live in the European Union or the United Kingdom these rights come from the GDPR, and in South Africa from the Protection of Personal Information Act (POPIA). You also have the right to complain to the data protection authority in your country.
Changes to this page
If we change how we use your details, we will update this page and the date at the top.